
… until today…
I found this morning on Apples technical support page, without any bells or whistles, a reference to an “iPod shuffle Reset Utility 1.0”. The symptoms mentioned on the tool’s page describe very precisely the failure I had been suffering: alternating orange and green lights, the iPod being reported as a “Removable Disk” in My Computer in Windows without any possibility to read it or format it, etc.
Surprise! The program works and in a very simple way. All I had to do was download the Reset Utility, install it, make it run and connect the iPod shuffle to a USB port on the computer. A USB port on a keyboard or an external non-powered USB hub should not be used. Once the iPod is detected, simply click on the Restore button.
It worked for me after a few seconds, but according to Apple, several minutes might be necessary for the iPod to be detected.
I hope this will help some of you to solve your problem and recover your iPod. I think this is so important that I decided to publish this same article in Spanish and French.
Links:
No hay comentarios.:
Publicar un comentario